Virtual Agent
Resume
Tim Wiley
(214) 676-2271 | tim_s_wiley@yahoo.com
Solutions architect | Sr. Data Warehouse & DB Engineer | Tech Lead & Full Stack Dev
A transformational and diverse technology leader with over 25 years of experience designing and delivering enterprise-scale data, analytics, and integration ecosystems across healthcare, SaaS, and global enterprise environments as well as enterprise scale web-based applications requiring complex business data integrations. Recognized for architecting high-performance data warehouses, optimizing ETL frameworks, and driving modernization initiatives leveraging DB2, Oracle, SQL Server, Postgres, SQL, Python, Cognos, and cloud-native architectures. Combines deep hands-on expertise in database development, data engineering, and performance tuning with proven leadership of cross-functional teams in Agile environments. Excels at transforming complex, unstructured data sources into intelligent, actionable systems that enable multimillion-dollar decision-making. Expert skills in backend API interfaces between web services and RDBMS systems. Functions frequently as a Sr Technology Leader mentoring and directing less experienced developers especially in areas of design and approach.
Professional Experience
Technical Architect and Technical Leader / Sr. Full Stack Cloud Developer
IBM October 2018 – Present
- Enterprise Architecture Leadership: Leads the full lifecycle architecture, development, and optimization of IBM’s global contract management and analytics platforms supporting multi-billion-dollar software revenue operations.
- Data Engineering Excellence: Engineers complex ETL frameworks and advanced data pipelines using Python, DB2 SQL-PL, Spring, Angular, Cloud-Dev Ops, Datastage and Spark to integrate disparate SAP, order, and revenue systems with precision and scalability.
- Solution Innovation: Designed and implemented a proprietary rule-based data-matching engine that reconciles contracts, invoices, and revenue data at global scale, resolving long-standing integration challenges across IBM’s enterprise systems.
- Cloud & API Development: Builds and deploys RESTful API services using Python, Flask, and Swagger within IBM Cloud and Kubernetes environments to streamline global data access and improve application interoperability.
- Cognos Analytics Leadership: Develops high-performance Cognos dashboards, cubes, and metadata models delivering strategic, tactical, and operational insights to international business stakeholders.
- Mentorship & Technical Oversight: Provides advanced technical mentorship to global engineering teams, establishing standards for SQL performance tuning, data modeling, and BI governance.
- Awards & Recognition: Recipient of multiple IBM performance awards recognizing leadership, innovation, and technical excellence.
Sr. BI Architect, Developer, and Data Engineer (Consultant)
Experis – IBM Account | September 2016 – October 2018
- Data Warehouse Architecture: Architected and implemented data warehouse solutions for IBM’s international sales and services divisions, optimizing reporting and planning for global contract management teams.
- ETL Development: Created and maintained high-volume ETL workflows using DB2 PL/SQL, shell scripting, and Python for complex operational data integration and transformation.
- Cognos BI Implementation: Designed and deployed advanced Cognos models and cube architectures, enabling robust multidimensional analytics and near-real-time visibility into global operations.
- Performance Optimization: Conducted large-scale database tuning initiatives improving query efficiency and ETL throughput across petabyte-scale data assets.
Architect / Developer and Team Leader, Business Intelligence Division
Baylor Scott & White Health – Dallas, TX | June 2010 – August 2016
- BI Program Leadership: Directed design, modeling, ETL, and visualization of enterprise healthcare analytics solutions across clinical quality and operational performance domains.
- Data Architecture & Integration: Engineered proprietary healthcare data-management methods for KPI tracking and real-time performance measurement adopted organization-wide.
- Advanced ETL Solutions: Built high-volume SQL Server and Oracle ETL processes supporting billions of rows with optimal query performance and scalability.
- Cognos Analytics Enablement: Designed and deployed advanced Cognos dashboards and reporting layers enabling leadership to monitor quality metrics, patient outcomes, and operational efficiency.
- Innovation Recognition: Productized an internal analytics framework later evaluated by Healthbox for commercial deployment, demonstrating innovation in healthcare BI.
Architect and Developer (IBM Red Account)
Techlytics – IBM Advanced Cognos Partner @ Baylor Scott & White Health | March 2010 – June 2010
- Cognos Infrastructure Deployment: Installed, configured, and optimized one of IBM’s first 64-bit Cognos environments, enhancing scalability and analytic performance.
- Executive Dashboards: Designed C-suite level dashboards and scorecards for CEOs, CNOs, and Lean initiatives, delivering actionable insights across the healthcare enterprise.
- ETL and Data Modeling: Oversaw large-volume ETL design and Oracle data modeling supporting advanced visualization layers.
- Strategic BI Consultation: Provided technical leadership to newly formed BI teams, establishing foundational practices for governance, modeling, and reporting.
Architect and Developer – Tribal Government Analytics Platform
Techlytics – Comanche Nation Project | April 2009 – January 2010
- Full-Stack System Design: Engineered a comprehensive web and analytics platform enabling tribal leadership to monitor program trends, financial distribution, and social impact metrics.
- Data-Driven Decision Support: Built MySQL-based data warehouses and Cognos reporting layers to enhance transparency and performance tracking across government programs.
- Project Management: Led RFP development, cost estimation, and stakeholder communication to ensure successful delivery of technical and business objectives.
Senior DW Architect and Developer / Project Manager
Techlytics – IBM Partner (WPS / TriWest Project) | September 2008 – March 2009
- Enterprise Data Warehouse Delivery: Directed end-to-end implementation of KPI dashboards and scorecards for healthcare risk and claims administration executives.
- Advanced ETL Engineering: Applied proprietary three-tier data-warehouse methodologies and Java automation tools to streamline metadata population and accelerate analytics delivery.
DW Senior Technical Delivery Manager / Solutions Architect
Cognos Inc. / IBM – Various U.S. Locations | August 2006 – August 2008
- Global Implementation Oversight: Managed large-scale BI and data-warehouse projects exceeding multi-terabyte data volumes and multi-million-dollar budgets.
- Solution Architecture: Developed proprietary modular DW methodologies enabling scalable ETL and performance optimization across diverse enterprise systems.
- Award Recognition: Earned multiple IBM and Cognos service awards, including the prestigious Eclipse Award recognizing top 3% of technical professionals.
Project Manager – B2B / EDI / DW Infrastructure
Adobe via FCS / webMethods – San Jose, CA | April 2006 – August 2006
- Enterprise Integration Leadership: Directed B2B infrastructure upgrades integrating webMethods, SAP, and business analytics environments to modernize Adobe’s enterprise data ecosystem.
- Program Management: Backfilled a senior BI manager, overseeing large-scale project planning, risk mitigation, and cross-functional coordination within PMI and SDLC frameworks.
- Systems Modernization: Orchestrated migration of legacy infrastructure to modern EDI and A2A integration standards, improving data reliability and transactional visibility.
Senior webMethods Architect and Data Warehouse Architect
Compucom Inc. – Dallas, TX | May 2005 – April 2006
- DW Transformation Leadership: Led modernization of enterprise data warehouse integrating Cognos, Oracle Financials, and webMethods for scalable reporting and analytics delivery.
- Advanced BI Development: Designed and implemented Cognos ReportNet and PowerPlay frameworks with dynamic drill-through dashboards and KPI analytics for enterprise visibility.
- System Integration: Standardized XML schemas and automated data flows between Oracle, SAP, and Clarify CRM systems through webMethods integration and API design.
Project Consultant – Atlas DW & B2B Platform
Lexmark via FCS – Lexington, KY | April 2005 – May 2005
- Solution Design Leadership: Architected and delivered proposal and technical framework for Lexmark’s large-scale B2B and data-warehouse platform titled “Atlas.”
- Strategic Planning: Developed RFP documentation, project milestones, and offshore resourcing models that secured over $2M in new project engagements.
Senior Project Manager / Architect – B2B and DW Integration
Beckton Dickinson via FCS – Franklin Lakes, NJ | January 2005 – April 2005
- Enterprise Upgrade Oversight: Managed large-scale upgrade of Beckton Dickinson’s webMethods/Java infrastructure integrating Oracle BW and Ariba Supplier Network environments using Trading Networks.
- ETL Optimization: Architected high-performance Oracle ETL routines to improve data synchronization between SAP, EDI, and enterprise warehouse systems.
Senior Consultant / Team Manager – Enterprise Data Integration
Successive Technologies Inc. – Englewood, CO | July 2000 – January 2005
- Enterprise Systems Leadership: Managed multi-platform SAP(Basis), Oracle, and Informix environments delivering high-availability data integration and remote IT support solutions. SAP Business Connector aka webMethods development.
Additional Experience
- Senior Data Warehouse Architect / Consultant | Compucom Inc. – Dallas, TX | January 1998 – July 2000
- Level 3 IT Engineer | MCI Telecommunications – Dallas, TX | September 1995 – January 1998
- Senior Tech. Support Administrator | Highway Master Mobile Comm. – Dallas, TX | July 1993 – September 1995
Education, Certifications & Professional Development
- webMethods Integration and Developer Certification
- Cognos BI Tools Certification | IBM Cognos
- Technical Education and Professional Certifications | Independent and Industry-Accredited Programs – Ongoing
- Collegiate Studies | Maintained 4.0 GPA Prior to Transition into Full-Time Technical Career
- Continuous Learning Programs | Python, SQL, Cloud Analytics, ETL Frameworks, and Data Eng. – IBM Learning Network
Awards & Recognitions
- IBM Top Performer Award: Honored for exceptional leadership, architectural innovation, and delivery of mission-critical analytics platforms driving measurable enterprise outcomes.
- Cognos Eclipse Award: Recognized among the top 3% of Cognos/IBM technical professionals worldwide for outstanding service excellence and innovation in data warehouse delivery.
- IBM Services MVP Award: Earned quarterly MVP distinction for superior solution architecture, cross-team collaboration, and delivery management in high-complexity BI environments.
- BSWH Innovation Recognition: Partnered with executive leadership and Healthbox to market a proprietary healthcare BI product and delivery methodology developed in-house.
- Cognos / IBM Revenue Utilization Achievement: Acknowledged as the highest revenue-generating delivery manager across the North American Cognos Services domain.
- DW Best Practices Award: Member of award-winning Data Warehouse team recognized by The Data Warehouse Institute for excellence in analytics architecture and ETL performance.
- Ring of Champions Award – MCI Telecom: Honored as top 1% of employees nationwide for exceptional technical performance, innovation, and cross-functional leadership.
Core Competencies & Technical Skills
- Data Engineering & Architecture: Data Modeling, Database Design, ETL Framework Development, Data Warehousing, Dimensional Modeling, SQL Performance Tuning, DB2 Optimization, Data Quality Management, Metadata Architecture
- Business Intelligence & Analytics: Cognos Analytics, Dashboard Development, Report Automation, Data Visualization, KPI Design, Predictive Insights, Cube Modeling, Ad-Hoc Reporting, Executive Scorecards, Analytics Governance
- Programming & Development: Python, SQL-PL, PL/SQL, T-SQL, JavaScript, VBA, Shell Scripting, RESTful API Development, Flask, Swagger, JSON/XML Parsing, Automation Scripting, Application Integration along with HTML, CSS, JavaScript, Spring, Angular. Heavy Classic-ASP and VBScript. PHP and Apache web development, Datastage
- A2A Integration: while dated I have a certified webMethods Architect and Developer certifications.
- Cloud, Infrastructure & Tools: IBM Cloud, Kubernetes, Datastage, Git, Agile/Scrum Environments, Linux/Unix Administration, CI/CD Pipelines, Version Control, Systems Integration, Cloud Migration, Performance Monitoring
- High performing backend API interfaces: Python, Flask, Flask Rest Plus, Nginx, Java Spring.
- Leadership & Cross-Functional Collaboration: Technical Mentorship, Solution Architecture Leadership, Agile Team Coordination, Stakeholder Communication, Requirements Analysis, Process Optimization, Knowledge Transfer
Work Samples
About Tim
My Vision
To connect my work with those who value thoughtful, practical solutions.
Get to Know